Terms and Conditions

1. Introduction and Agreement

Welcome to ICYEREKEZO DIGITAL Market ("we," "our," or "us"). By accessing or using our e-commerce platform, website, and services, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms, please do not use the platform. These terms apply to all visitors, buyers, vendors, riders, and real estate owners.

2. Account Registration

To purchase or sell items, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep this information up-to-date. You are solely responsible for safeguarding your password and for all activities that occur under your account.

3. User Roles & Responsibilities

  • Buyers: You agree to pay the listed price for goods or services, including applicable taxes and delivery fees.
  • Vendors & Farmers: You are responsible for the accuracy of your product listings, maintaining inventory, and fulfilling orders in a timely manner. All items sold must be legal and compliant with Rwandan trade laws.
  • Property Owners: You must ensure that real estate listings are authentic, legally owned, and accurately represented.
  • Riders: You agree to deliver goods safely and efficiently to the designated drop-off locations while maintaining professional conduct.

4. Payments and Fees

ICYEREKEZO DIGITAL Market facilitates secure payments between buyers and sellers. We may charge transaction fees or commission rates on sales, which will be clearly outlined to vendors upon registration. All payments are processed securely through authorized third-party gateways. We reserve the right to delay or cancel transactions suspected of fraud.

5. Prohibited Activities

You may not use our platform to:

  • Sell illegal, counterfeit, or prohibited items.
  • Engage in fraudulent activities or money laundering.
  • Attempt to hack, disrupt, or compromise the security of our servers and infrastructure.
  • Harass, abuse, or harm other users.

6. Limitation of Liability

ICYEREKEZO DIGITAL Market acts as a digital venue connecting buyers and sellers. We do not guarantee the quality, safety, or legality of items advertised. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the platform.

7. Modifications to the Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the site. Continued use of the platform constitutes your acceptance of the revised terms.